Privacy Policy

Welcome to The Coimbatorian. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, use our services, purchase products, subscribe to newsletters, or interact with our Platform in any way. By using the Platform, you agree to the practices described in this Policy.

We may collect information you provide directly, such as your name, email address, phone number, billing/shipping address, order details, and communications you send to us. We may also automatically collect certain technical information such as IP address, browser type, device identifiers, pages viewed, and approximate location derived from your IP address. This helps us maintain, improve, and secure the Platform.

We use your information to deliver and improve our services, process transactions, fulfill orders, provide customer support, send important service updates, respond to inquiries, personalize your experience, analyze usage trends, prevent fraud and misuse, and comply with legal obligations. Where permitted, we may also use your information to share newsletters or promotional messages, and you can opt out anytime.

We process personal information based on lawful grounds including your consent, performance of a contract (such as fulfilling an order), compliance with legal obligations, and our legitimate interests (such as improving the Platform and protecting it from abuse). Where consent is the basis, you may withdraw consent at any time, and this will not affect processing done before withdrawal.

We use cookies and similar tracking technologies to help the Platform function, remember preferences, measure performance, and understand how users interact with our pages. You can control cookies through your browser settings. Disabling cookies may affect some features and functionality of the Platform.

We may share your information with trusted third-party service providers who help us operate the Platform (such as hosting, analytics, payment processing, shipping, and communications). These partners are permitted to use information only to provide services to us and must protect it. We do not sell your personal information. We may disclose information if required by law or to protect our rights, safety, and Platform integrity.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete it securely or anonymize it.

We maintain appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure systems, and monitoring. However, no system can be guaranteed 100% secure, and you should also take steps to protect your account and device.

Depending on applicable laws, you may have rights to access, correct, update, delete, or restrict the processing of your personal information, and to object to certain processing. You may also opt out of marketing communications at any time. To exercise these rights, please contact us using the details provided below, and we will respond in line with applicable requirements.

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Any updates will be posted on this page. We encourage you to review this Policy periodically. If you have questions, concerns, or requests, please contact us at info@thecoimbatorian.com or call +91 93603 00911.