DPDPA Policy

This DPDPA Policy explains how The Coimbatorian(“we”, “us”, “our”) collects, uses, and protects personal data in accordance with India’s Digital Personal Data Protection Act, 2023. We are committed to processing personal data lawfully, fairly, and transparently while ensuring that your privacy rights are respected when using our website, shop, listings, and related services.

Under the DPDPA, The Coimbatorian acts as a Data Fiduciary, determining the purpose and means of processing your personal data. We are responsible for ensuring that such processing complies with applicable law and that adequate safeguards are implemented to protect your information.

We may collect personal data such as your name, email address, contact number, billing and shipping details, account information, communications, and technical data like IP address, browser type, and device information. We collect only the data necessary for providing our services and improving user experience.

Personal data is processed to provide our services, manage user accounts, process transactions, deliver products, respond to inquiries, enhance website functionality, prevent fraud, and comply with legal and regulatory obligations. We ensure that processing is limited to specific and lawful purposes.

Where required, we obtain your clear and informed consent before processing personal data. You may withdraw your consent at any time, and we will cease processing based on consent from the date of withdrawal, subject to lawful exceptions such as ongoing contractual or legal requirements.

We may share personal data with trusted third-party service providers such as payment processors, hosting services, delivery partners, and analytics providers to operate our Platform effectively. Such sharing is limited to necessary purposes and conducted under appropriate confidentiality and security measures.

We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include secure systems, access controls, and periodic reviews of our data protection practices.

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When data is no longer required, we take appropriate steps to delete or anonymize it in accordance with our retention policies.

As a Data Principal, you have rights under the DPDPA, including the right to access information about your personal data, request correction or erasure, withdraw consent, and nominate another person to exercise your rights in case of incapacity. Requests can be made through the contact details provided below.

If you have any concerns or grievances regarding the processing of your personal data, you may contact us at info@thecoimbatorian.com. We will review and respond to your request within a reasonable timeframe in accordance with applicable law.